Welcome to 360 Academy! Your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you use our platform.
When you register on 360 Academy, enroll in courses, or interact with our platform, we may collect the following types of information:
Personal Information: Name, email address, phone number, payment details, and other information you provide during registration.
Account Activity: Course enrollments, progress, interactions with instructors and students, and feedback.
Communication Data: Messages sent through our platform, customer support interactions, and survey responses.
We use the collected data for the following purposes:
To create and manage your account.
To provide access to courses and learning materials.
To process payments securely.
To improve our services, personalize user experiences, and provide customer support.
To send notifications, updates, and promotional messages (you can opt out at any time).
To enhance security, prevent fraud, and comply with legal obligations.
We do not sell or rent your personal information. However, we may share your data with:
Instructors: To facilitate course-related interactions.
Payment Processors: To securely process payments and refunds.
Third-Party Service Providers: For analytics, email communications, and technical support.
Legal Authorities: When required to comply with legal obligations or to protect our users and platform.
We implement industry-standard security measures to protect your information. However, no online service is 100% secure, and users are encouraged to keep their account credentials confidential.
360 Academy uses cookies and similar tracking technologies to enhance user experience and analyze platform performance. Users can manage cookie preferences through their browser settings.
You have the following rights regarding your personal data:
Access & Update: You can update your account information anytime.
Data Deletion: You may request the deletion of your account and associated data by contacting our Support Team.
Opt-Out: You can unsubscribe from promotional emails at any time.
We retain personal information as long as your account is active or as necessary for legal, security, and business purposes. Upon request for deletion, we will securely erase your data except for records required by law.
360 Academy reserves the right to update this Privacy Policy to reflect changes in our practices. Users will be notified of significant updates via email or platform notifications.
For any privacy-related inquiries, please contact our Support Team at [insert contact details].
Thank you for trusting 360 Academy with your learning journey!
