Terms & Conditions

aamarPay is now disbursement the payments of merchants’ through BEFTN in their specified accounts. Customer Claim: Customer can claim the amount through his card issuer bank up to 180 (subject to change according to bank policy) days for local/international visa/master card if service/product not delivered. In this case merchant has to be provided service/product delivered confirmation documents. Fraud Policy: aamarPay can detect suspected fraud transaction within 5-7 seconds after made the transaction. Merchant will be notified in real time to ask his/her customer to provide additional documents for verification process. If cardholder is unable to provide sufficient documents, then aamarPay reverse the payment to cardholder. Supporting Documents Required (if any) aamarPay management may ask for any supporting documents while checkout from the merchant for verification if arise any issues from customer. Shipment Policy: aamarPay does not allow any kind of drop shipment document. ESCROW Policy: From July 2021, Bangladesh bank introduced the ESCROW policy. Each merchant of aamarPay is abide by rules of this policy. Merchant has to provide all the valid invoice of their customer to aamarPay. aamarPay will call all the customer/end user of merchant to ensure if they received their delivery. After verifying these steps, aamarPay will send disbursement to merchant’s business bank account. This is how aamarPay is maintaining the policy.