From the day of submission on the aamarPay panel, refund requests take 3 (Three) to 5 (Five) working days to
process (subject to payment account).
Anti-Money Laundering (AML) and Combating Financing in Terrorism (CFT) Policy:
Procedures address its Know Your Customer (“KYC”) policy and identification procedures before opening
new merchant accounts, monitoring existing accounts for unusual or suspicious activities, information
flows, reporting suspicious transactions.
The AML & CFT policies of aamarPay shall be reviewed regularly and updated as necessary and at least
annually based on any legal/regulatory or business/ operational changes, such as additions or
amendments to existing AML&CFT related rules and regulations or business.
Customer Acceptance Policy
aamarPay adheres to a separate customer acceptance policy for the purpose of acceptance of customer/ merchant.
The primary objectives of the Customer Acceptance Policy are –
To prevent aamarPay from being used, intentionally or unintentionally, for ML/TF purposes;
To identify customers who are likely to pose a higher risk.
Customer Acceptance Policy
This service only offered to Bangladeshi and registered companies in Bangladesh. aamarPay will not accept any
application from the party involves in one of the following Products, services and activities:
Pornography & Adult Content
Firearms, Ammunition, High-Capacity Magazines, Tasers, Air Guns
Fireworks or Pyrotechnic Devices or Supplies
Unapproved Drugs Gambling Transactions:
Theft Products
Money Laundering
Pyramid Scheme Program
Terrorism
And, other activities that against Bangladesh government laws
Documentation requirements and other information to be collected depending on perceived risk.
Any website containing abnormal discount policy.
